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Total Connect 2.0 Online Help Guide

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Before you start

Total Connect and your web browser

Total Connect works with all the popular web browsers. However there are some requirements based on op-

erating system, browser and add-ons such as QuickTime and Flash. To ensure a smooth experience please

check the web browser requirements.

Click for web browser requirements

Total Connect and IP video

For those users that have video services (IP cameras), please take the time to install/configure QuickTime

player. This is necessary to view streaming video.

Click to configure the QuickTime player

In addition, we have a special topic on how to improve video captures using your IP cameras.

Click to learn more about improving video captures

IP camera firmware updates

As products improve the firmware for an IP camera may need to be updated. Typically these changes im-

prove performance and response times, and may even add a minor feature.

Click to learn more about updating the camera firmware

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