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Total Connect 2.0 Online Help Guide

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Viewer windows

Working from the thumbnails you can open one or more viewer windows by double clicking the thumbnail.

Each viewer window;

• displays video in real time.

• can be resized, and arranged by dragging.

• displays the tool buttons based on the camera features. For information on the tool icons, refer to the

“

Tool buttons

” topic.

About Network Bandwidth . . .

Since the IP cameras are network devices, they depend on the network’s ability to transfer data. This ability is

referred to as bandwidth. Although you can stream up to 6 cameras you are limited by the network bandwidth

supplied by your internet provider. In addition, be aware your actual network bandwidth

will decrease depend-

ing on your local network traffic and transport servers.

There are three measurements that affect the quality of network service

Upload Speed – The amount of data that can be transferred from the transmitting premises (where the cameras

are located) in a period of time. This is measured in bits per second.

Download Speed – The amount of data that can be transferred from the receiving premises (where the Total

Connect application is running) in a period of time. This is measured in bits per second.

Ping Time – Internet transfers do not go directly from the source to the destination server, instead they hop

from available server to available server to reach the destination server. With each hop there is a response lag

referred to as “Ping Time.” Depending on the number of hops, this lag can add up.

To attain maximum video quality and frame rate from your IP camera it requires a transfer speed of 1.5 Mbps

for both Upload and Download paths. Therefore to achieve this for six IP cameras it requires 9 Mbps for both

Upload and Download paths. Many internet providers easily exceed this bandwidth.

If the necessary bandwidth is not available, the resolution and frame rate will decrease. If this situation occurs,

consider having less viewer windows open. That will free up bandwidth for the important IP cameras you want

to monitor.

Below are some examples of viewer windows.

Pan/Tilt Camera, initial view

Use the Enlarge button to

bring up a larger dedicated

viewing window.

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Alarm.Com MyQ Bedienungsanleitung Seite 27